Camden Council

22nd September 2026 - 15th December 2026

£17.77 per hour

25 Ashley Road, Tottenham Hale, London, N17 9LJ

Customer Service

Problem Solving

Communication

Community engagement

Observation

Environment & Ecology

Role

Good general education (e.g. GCSEs or equivalent).
Experience of working directly with the public, ideally through outreach, community engagement, sales, or advisory work.
Awareness of recycling, food waste, and wider environmental issues (training can be provided).
Relevant training in customer service, community engagement, or sustainability.
Confident communicator, able to engage with residents from a range of backgrounds in a polite and persuasive way.
Good observational and problem-solving skills to identify local barriers to recycling.
Enthusiastic and positive attitude to promoting environmental sustainability.
Respectful, approachable, and able to build trust quickly.
Flexible and able to work earlier or later shifts as and when required.
Be physically able to walk long distances, use a trolley to transport materials, and willingness to work outdoors in all weather.

Conduct surveys and assessments of residential properties to understand recycling behaviors and identify barriers.
Engage with residents through door-to-door visits, community events, and roadshows, promoting recycling and waste reduction.
Provide tailored advice and practical information about proper recycling service usage.
Monitor participation levels and capture feedback, helping to identify areas needing further intervention.
Assist in distributing leaflets and materials encouraging correct recycling practices.
Support communication campaigns and social media content by providing local insights.
Maintain accurate records of visits, surveys, engagement activities, and feedback.
Collaborate with other teams to overcome local recycling challenges.
Adhere to NLWA’s values and meet the required standards.
Work Tuesday to Saturday, 10:00 am – 6:00 pm, with flexibility for earlier or later shifts.

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