Transport & Allowances Officer - Grade C
Plymouth City Council
7th September 2026 - 5th December 2026
£13.45 per hour
Ballard House, West Hoe Road, West Hoe, Plymouth, PL1 3BJ
Teamwork
Microsoft 365
Customer service skills
Transport
Knowledge of Plymouth
Route planning
Role
Who You Are
You are someone who thrives in a dynamic and varied work environment. You have strong customer service skills and a solid understanding of Plymouth and its surrounding areas.
What the job involves
You will help organize school transport for students in Plymouth, many of whom have special educational needs and disabilities (SEND). The role involves answering high volumes of calls as a team, planning efficient and cost-effective routes using planning software, and making quick decisions to ensure student travel solutions. The job requires an early start at 6:45 AM.
Skills
- Customer service skills
- Knowledge of Plymouth and surrounding areas
- Proficiency with Microsoft 365
- Ability to work under own initiative and in a team
- Experience with route planning
- Familiarity with MRI Education (advantageous)