Revenues Officer LBS-009
Southwark Council
Role
Who You Are
We are seeking an experienced Revenues Processing Officer for managing a high-volume caseload in a local authority setting with proficiency in NEC Revenues (Northgate). The ideal candidate should have recent Council Tax processing experience and be capable of working independently while maintaining accuracy and meeting targets.
What the job involves
The role involves processing Council Tax accounts, determining liability, assessing discounts and exemptions, and maintaining accurate records. Responsibilities include managing changes in occupancy and ownership, issuing revised bills, handling enquiries, supporting recovery and collection efforts, and adhering to quality standards. The officer will also need to collaborate with internal and external parties to ensure data integrity and compliance with legislation.
Skills
- Local Authority Council Tax experience
- Knowledge of Council Tax legislation
- Experience with NEC Revenues (Northgate)
- Excellent written communication
- Attention to detail
- Decision making based on legislation
- Microsoft Office proficiency
- Ability to manage caseloads and deadlines