Housing Officer (Gr G)*

Who You Are

An individual passionate about providing a high-quality housing management service, with a focus on ensuring safety and community engagement for older and vulnerable residents.

What the job involves

This role involves delivering an integrated housing service, ensuring sustainable tenancies, and maintaining the safety and security of residents. You will be a visible presence, providing customer-focused housing management, ensuring legal and contractual obligations are fulfilled, and championing resident engagement.

Main responsibilities include:

• Delivering customer-focused tenancy management services.
• Ensuring tenant safety and conducting property inspections.
• Encouraging tenant engagement and community involvement.
• Taking tenancy enforcement actions as necessary.
• Collaborating with colleagues and agencies to support vulnerable tenants.

Skills

• Customer-focused service delivery
• Tenancy management
• Property inspection
• Community engagement
• Collaboration and teamwork