TA Move-On Officer (Grade H)
London Borough of Tower Hamlets
Role
Who You Are
An experienced professional with a background in housing and accommodation services, possessing a strong understanding of the statutory requirements and policies governing temporary and move-on accommodations.
What the job involves
Your role will involve assessing the accommodation needs of homeless applicants in temporary housing, ensuring all financial and personal assessments are completed. You will support households in accessing move-on options and handle procedures for integration into alternative housing solutions. Engaging with landlords to negotiate rent and ensuring timely utilization of properties by coordinating with internal and external teams will be crucial. Additionally, you will maintain efficient communication, managing cases to meet targets and deliver high-standard customer service.
Skills
- Housing needs assessment
- Negotiation
- Knowledge of statutory requirements
- Customer service
- Case management