Customer Services Advisor (Scale 4)
Enfield Council
28th September 2026 - 24th December 2026
£14.84 per hour
Civic Centre, London, EN1 3ES
Marketing
Temporary - Full Time
Role
Who You Are
Customer Services Advisors who can handle queries on the phone related to a wide range of Council enquiries. Experienced in customer service environments, you should be comfortable working in a fast-paced office and maintain a positive attitude. Flexibility to work at least 2 days a week in the office is required, with potential for additional days for training purposes.
What the job involves
This role is based in an inbound Customer Service Call Centre handling various enquiries from the public. Successful candidates will undergo a 2-week training course, including both classroom and shadowing. Work hours are Monday to Friday, 9 to 5.
Skills
- Experience in customer service
- Ability to meet performance and quality standards
- Excellent customer service delivery
- Previous call centre experience preferred