Business Support Officer (SC6)
London Borough of Lambeth
Role
Who You Are
The ideal candidate is a proactive and organized Business Support Officer, dedicated to providing comprehensive administrative services. They are flexible, diplomatic, and able to work independently, maintaining confidentiality and engaging effectively with stakeholders at all levels. They should be adaptable to changes, with a strong customer service orientation.
What the Job Involves
This role involves managing and updating IT systems, handling finance processing and data management, organizing meetings, and providing support to colleagues and service users. It requires working across various tasks to assist the Business Support Team Leader in meeting key objectives and adhering to external regulations. The role also involves suggesting process improvements, embracing technology for better service delivery, and contributing to the paperless agenda.
Skills
- Efficient administrative support
- Proficient in IT systems and software
- Strong word processing and correspondence skills
- High levels of literacy and numeracy
- Ability to handle sensitive information
- Process improvement skills
- Resilience and adaptability
- Excellent communication and collaboration skills