Allocations and Verifications Officer (SO2)
London Borough of Lambeth
Role
Who You Are
As a dedicated housing professional, you are focused on delivering a high-quality, customer-oriented housing allocation service. You possess a keen eye for detail and have a robust understanding of housing policies and procedures, particularly within the Lambeth area.
What the Job Involves
The role involves managing the allocation of council housing and nominations to housing associations, including handling mobility schemes. You will advertise properties, short-list prospective tenants, and make offers based on need and qualification criteria. A significant part of the job entails conducting investigations and home visits to verify housing applications while maintaining a comprehensive knowledge of Lambeth’s housing policies. Additionally, you will develop relationships with housing providers, ensure efficient use of social housing stock, and produce reports to assist in monitoring social housing supply.
Skills
- Customer-focused service delivery
- Detailed knowledge of housing allocation schemes
- Strong investigative skills
- Excellent relationship management
- Data analysis and report production
- Collaborative approach