Housing Needs Officer (Level 6)
Slough Council
Role
Who You Are
An empathetic and detail-oriented professional skilled in housing needs assessments, advising on legal rights and housing options, and committed to preventing and alleviating homelessness. You value diversity and inclusion, work well in partnerships, and support individuals in complex circumstances.
What the Job Involves
This role involves providing comprehensive advice and services to individuals who are homeless or at risk of homelessness. You will work with clients to complete personalized housing plans, conduct detailed casework, and utilize various resources to prevent and tackle homelessness. The job requires frontline service delivery, coordination with internal and external agencies, and maintaining accurate records. Key responsibilities include conducting assessments, providing robust legal and housing advice, and ensuring services meet statutory and performance targets.
Skills
- Housing and legal knowledge
- Customer-focused service delivery
- Ability to manage complex cases
- Strong communication skills
- Collaboration with multiple agencies
- Analytical thinking
- Problem-solving skills