Leasehold Advisor WCR 2 MID
City of Westminster Council
Role
Who You Are
An experienced Leasehold Advisor with strong analytical and financial skills. You have a solid understanding of leasehold legislation, especially regarding service charges and Section 20 requirements. You are a proactive problem-solver with excellent communication skills and a commitment to high standards of customer care.
What the job involves
As a Leasehold Advisor at Westminster City Council, you will engage with customers and stakeholders, process leasehold applications, and ensure financial and statutory compliance in service charge calculations. You will support leaseholders with queries, disputes, and service charge payments, working primarily onsite across Westminster borough. Your role includes managing complex leasehold transactions and maintaining accurate financial records to strengthen financial controls and improve service efficiency.
Skills
- Experience in leasehold sector
- Service charge management
- Knowledge of Section 20 legislation
- Financial data analysis
- Spreadsheet proficiency
- Office 365 proficiency
- Excellent communication skills
- Organisational skills
- Attention to detail