Housing Standards Officer WCR 3 BASE
City of Westminster Council
Role
Who You Are
You will have experience within a housing standards, housing enforcement or similar regulatory environment and be comfortable working directly with residents, landlords and a range of stakeholders. You will be a confident communicator with a strong customer focus and a commitment to improving outcomes for residents.
What the job involves
As a Housing Standards Officer at Westminster City Council, you will respond to complaints about residential properties, conduct property inspections, assess housing conditions, and draft notices under the guidance of senior officers. You'll work proactively with landlords and tenants, investigate housing concerns, and contribute to inspection programs. Your role will involve maintaining records, safeguarding public health standards, and ensuring homes are safe and well-managed.
Skills
- Experience in housing standards or enforcement
- Strong communication skills
- Ability to interpret and explain legislation
- Customer service experience
- Attention to detail
- IT proficiency, especially with Microsoft Office
- Effective workload management