HIA Surveyor WCR Band 3 Max
City of Westminster Council
Role
Who You Are
You are an experienced building surveying professional with a strong background in housing adaptations, repairs, and residential construction. You bring excellent technical knowledge, sound judgement, and a commitment to delivering outstanding customer service for vulnerable residents. You are comfortable managing complex projects and multiple stakeholders while balancing operational delivery, compliance requirements, and resident needs.
What the job involves
The role involves managing the delivery of specialist disability adaptations and home improvement projects for Westminster residents. You will oversee complex cases, ensure compliance with legislation, and collaborate with various stakeholders to provide high-quality, customer-focused service. Responsibilities include project inspections, managing budgets, supervising staff, and resolving defects and complaints to improve residents' independence and wellbeing.
Skills
- Experience with disability adaptations and home improvement
- Strong knowledge of Disabled Facilities Grants
- Building defect diagnosis and specification preparation
- Project leadership and performance management
- Stakeholder communication and relationship management
- Customer service for vulnerable residents
- Budget and resource management
- Continuing professional development