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Matrix Talent Pooling System

Scheme Housing Officer

Southern Housing

28th October 2026 - 20th January 2027
£16.56 per hour
Northiam, Rye, TN31 6QE
Time Management
Resilience
Communication
Problem-solving
Customer-focused
Property & Housing

Role

Who You Are

An individual committed to delivering excellent customer care, capable of working independently across various schemes in Battle and Rye. You are customer-focused, adaptable, and proactive in seeking solutions and continuous personal development.

What the Job Involves

This role involves managing time and tasks effectively across multiple schemes, often working alone and under pressure. You will need to communicate effectively with customers and partners, providing solutions to problems and maintaining excellent customer service. There is a need for flexibility in prioritizing tasks and working collaboratively with other agencies and team members.

Skills

  • Resilience and self-motivation
  • Effective communication skills
  • Ability to develop partnerships
  • Time and task management
  • Negotiation and influencing
  • Customer-focused care
  • Flexibility and prioritization
  • Problem-solving ability
  • Continuous personal development
  • Understanding of continuous improvement
  • IT and communication systems proficiency
  • Responsiveness to feedback
  • Driving licence and car access
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