Senior Residential Support Worker

This role will be based in a 24 bedded residential care home for older people with dementia and age related frailties in Chingford. The candidate will be required to work a mixture of early and late shifts across the 7 day a week rota. Main accountabilities: Lead a team to provide good quality person centered care to residents in a manner that respects choice and dignity and meets all cultural, social,  religious and health needs. To organise and/or provide direct support, including personal care, to service users with complex needs. Complete assessments, create support plans and risk assessments Administer/prompt medication Liaise with healthcare professionals to ensure timely care for residents Provide 1.1 supervision to staff, complete appraisals, and support staff development Organise and maintain records and documents using the appropriate process /system. Carry out all duties with an awareness and understanding of safeguarding requirements . Experience/skills/abilities: Experience of working with older people in residential care and understanding of the relevant statutory frameworks/requirements (CQC, H&S etc) plus current best practice in working with people with complex needs. Proven ability to lead a staff team, to achieve the desired outcomes Proven ability to carry out assessments and develop support plans relating to providing support to those with complex needs including risk assessments. Practical knowledge of a range of policies, procedures and recognised good practice in residential care. Recent experience in administration of medication Ability to display sensitivity and empathy to build trusting and supportive relationships with service users and families. Proven ability to provide person centred support Proven ability to build and maintain effective working relationships with a range of people. Literate and numerate. Ability to maintain required records. Excellent interpersonal and communication skills (verbal and written). Able to converse at ease with members of the public and provide advice in accurate spoken English ICT skills including use of Microsoft applications. Proven ability to manage behaviour that may challenge services. Proven ability to encourage, support connections, networks of service users and the local community.