SEND Case Officer - Grade 6*
Wokingham Borough Council
Who You Are
You are a detail-oriented and organized professional with a commitment to supporting children with special educational needs and disabilities (SEND). You excel at managing multiple priorities within tight deadlines and have excellent communication skills to effectively liaise with families, professionals, and partner agencies.
What the Job Involves
In this role, you will provide essential administrative and casework support to SEND Case Officers by managing Education, Health and Care (EHC) assessment and review processes. You will coordinate statutory SEND processes, ensuring that all activities are completed within legislative timescales. Your responsibilities will include assisting in processing requests for Education, Health and Care Needs Assessments, as well as supporting the preparation, drafting, and issuing of Education, Health and Care Plans (EHCPs) and associated documentation. You will monitor statutory deadlines, maintain accurate case records using the council’s case management systems, and liaise with parents, carers, schools, educational settings, health professionals, social care teams, and partner agencies to gather necessary information for assessments and reviews. Additionally, you will monitor incoming professional advice and ensure documentation is complete before progressing statutory processes.
Skills
- Strong organizational skills
- Excellent communication abilities
- Attention to detail
- Experience with case management systems
- Ability to coordinate processes within legislative deadlines
- Proficient in liaising with various stakeholders
- Problem-solving skills