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Matrix Talent Pooling System
Dates
23rd November 2026 - 9th March 2027
£12.71 per hour
Location
County Hall, Spetchley Road, Worcester, WR5 2NP
Skills
Adaptability,
Teamwork,
Communication,
Report Writing,
Observational skills,
Child Social Worker

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Contact Worker (Scale 4)

Worcestershire County Council

Who You Are

You are enthusiastic, empathetic, and passionate about supporting children and families. You have a strong understanding of the importance of family connections and are committed to ensuring safe and enjoyable interactions. You thrive in a diverse and dynamic team environment.

What the Job Involves

The family contact worker role involves supervising family time to ensure that interactions are safe, child-appropriate, and enjoyable. You will work closely with children, who are predominantly looked after, along with their immediate and extended families. The role requires you to accurately observe and record details of family time, which may need to be submitted to court if required. You will conduct family time sessions within both venues and the community, throughout Worcestershire. It is a diverse role where no two days are the same.

Skills

  • Empathy and understanding of children and family dynamics
  • Strong observational and recording abilities
  • Ability to work independently and within a team
  • Flexibility and adaptability in a diverse working environment
  • Excellent communication skills