Skip to content
Matrix Talent Pooling System
Dates
30th November 2026 - 22nd February 2027
£19.94 per hour
Location
Mapleton Road, London, E4 6XL
Skills
Leadership,
Empathy,
Communication,
Assessment,
Residential Care,
Support Worker,
Support Worker

Refer a friend

Enter their email below to share this role with them

Senior Residential Support Worker

London Borough of Waltham Forest

Who You Are

The ideal candidate will have experience working with older people, specifically in a residential care setting. You should possess leadership qualities to guide a team in delivering person-centered care, and the ability to complete assessments and care plans, while effectively supervising staff. An enhanced DBS is required for this position, which is based in a 24-bed residential care home for older individuals with dementia and age-related frailties in Chingford. Flexibility to work various early and late shifts across a 7-day rota is essential.

What the Job Involves

  • Lead a team to provide high-quality, person-centered care to residents, respecting their choice and dignity, and addressing cultural, social, religious, and health needs.
  • Organize and/or provide direct support, including personal care, to service users with complex needs.
  • Complete assessments, create support plans, and conduct risk assessments.
  • Administer or prompt medication.
  • Liaise with healthcare professionals to ensure timely care for residents.
  • Provide 1.1 supervision to staff, complete appraisals, and support staff development.
  • Organize and maintain records and documents using the appropriate systems.
  • Carry out duties with an awareness of safeguarding requirements.

Skills

  • Experience in residential care and understanding of statutory frameworks (CQC, H&S, etc.)
  • Proven leadership and team management skills
  • Assessment and support planning expertise
  • Knowledge of policies, procedures, and good practice in residential care
  • Experience in medication administration
  • Empathy and relationship-building skills
  • Ability to provide person-centered support
  • Strong interpersonal and communication skills
  • Numeracy and literacy for record maintenance
  • Proficiency in ICT and Microsoft applications
  • Behavior management skills
  • Ability to support community connections