Leasehold Advisor WCR 2 MID
City of Westminster Council
Who You Are
You are a skilled and experienced professional with a solid understanding of leasehold legislation and a strong analytical capability. You have confidence in managing financial data and are dedicated to providing excellent customer care. You thrive in a dynamic environment, handling complex inquiries and efficiently managing a diverse caseload.
What the Job Involves
You will support the Housing Services, Collections, and Sales & Acquisition teams within Westminster City Council. This involves working across various Housing Service Centres in the borough, processing a range of leasehold-related transactions and handling complex service charge calculations. Key responsibilities include customer and stakeholder engagement, processing leasehold services, calculating service charges, and supporting income collection efforts. Your work will ensure high accuracy and compliance with statutory requirements, enhancing customer satisfaction and contributing to a responsive housing service.
Skills
- Prior experience in the leasehold sector
- Strong spreadsheet skills
- Proficiency with Office 365
- Excellent written and verbal communication
- Ability to analyze financial data accurately
- Strong organizational skills
- Attention to detail and accuracy