Business Support Officer LBS-007 (Housing)
Southwark Council
Who You Are
This role is ideal for an individual with a strong background in management information systems, project management, and public sector organizations. You are someone who thrives in collaborative environments, working effectively with internal departments and external stakeholders. You have experience in managing financial data, coordinating projects, and providing excellent customer service.
What the Job Involves
This role involves supporting the Housing Projects and Performance Team to deliver an exceptional Corporate Storage and Removal Service. Reporting to the Housing Finance Officer, you will assist in the administration and delivery of tasks, manage stakeholder and resident inquiries, arrange tasks and exercises, and escalate issues for resolution. You will maintain relationships with storage contractors and perform various administrative duties, including financial administration, coordinating performance documentation, and processing communications. This full-time position requires 36 hours per week, including some out-of-hours work when needed.
Skills
- Knowledge of management information systems
- Proficient in ICT applications and Microsoft Office
- Understanding of project management processes
- Experience with databases and information systems
- Strong communication and interpersonal skills
- Ability to plan, prioritize, and meet tight deadlines
- Attention to detail and numerical skills
- Initiative and ability to work unsupervised