Business Support Officer (Basic DBS) - SC4
Lewisham Council
Who You Are
You are a dedicated and detail-oriented individual with a flexible attitude, committed to delivering high-quality administrative support. You understand the importance of maintaining confidentiality and have a strong commitment to equality and diversity. You are capable of working both independently and as part of a team, adaptable to changing environments, and willing to learn new skills. Your customer-focused attitude ensures effective support across a range of council services.
What the Job Involves
This role involves executing high-volume routine administrative tasks and providing a comprehensive reception service to support the effective and efficient delivery of Council services. You will manage various support functions, such as sorting and distributing mail, managing files, organizing events, supporting meetings, handling basic internal queries, and assisting in office management tasks. Additionally, the job requires managing customer enquiries, handling financial transactions, maintaining customer information, and ensuring compliance with policies and procedures relating to safeguarding, health, safety, and confidentiality.
Skills
- Proficient in ICT packages (Microsoft Office) and core business ICT systems
- Effective verbal and written communication skills
- Strong numeracy skills
- Well-developed customer care skills
- Experience in a high-quality administrative service
- Ability to work effectively under supervision
- Discretion in handling confidential information
- Experience in a busy team environment