Payroll Pensions Officer SC6
Hackney Council
Role
Who You Are
You are a highly organized and detail-oriented individual passionate about providing excellent customer service. You thrive in diverse and challenging environments and are committed to supporting Hackney's mission of inclusivity and excellence. You pride yourself on your ability to communicate effectively and build strong working relationships while maintaining confidentiality and professionalism.
What the Job Involves
As a Payroll Pensions Officer, you will support the Payroll and HR Systems Team by providing efficient administration and coordination for payroll and pensions services. You will be the initial contact for pension-related queries and provide customer-focused assistance to internal and external stakeholders. Your role includes maintaining up-to-date knowledge of payroll and pensions legislation, handling enquiries, scheduling meetings, generating correspondence, and ensuring the accuracy of pension data. You will engage with various stakeholders to provide advice on auto-enrolment for pensions schemes and support the processing and reconciliation of pension data.
Skills
- Excellent customer service and relations
- Attention to detail and accuracy
- Proficient in Microsoft Office and G-Suite
- Problem-solving and adaptability
- Ability to work under pressure and meet deadlines
- Strong communication and interpersonal skills
- Confidentiality and discretion