MASH Admin (Grade 3tp CS)
Cardiff Council
Role
Who You Are
You are someone with excellent verbal and written communication skills, experienced in call handling, data inputting, and database maintenance. You have a flexible approach to adapting to changing priorities and can work effectively both independently and as part of a team. A positive, customer-focused attitude and some experience with figures are essential.
What the Job Involves
The role of Higher Clerical Assistant/Word Processor Operator is central to supporting the Multi Agency Safeguarding Team as well as Social Worker and Personal Adviser teams. This position involves safeguarding and promoting the wellbeing of children, young people, and their families. The work is office-based, located in County Hall, and requires a 5-day working week from 8:30 to 5:00 (4:30 on Fridays).
Skills
- Excellent verbal and written communication
- Experience in call handling
- Data inputting and database maintenance
- Ability to meet agreed standards and strict deadlines
- Adaptability to changing priorities
- Teamwork and initiative
- Customer-focused attitude
- Basic numerical skills