Senior Neighbourhood Officer (Level 6)

Who You Are

You are an experienced housing management professional with a passion for providing excellent service in the housing sector. You are committed to enhancing tenant experiences while efficiently managing property operations.

What the Job Involves

In this role, you will be responsible for overseeing and managing the day-to-day operations of rental properties. This includes coordinating maintenance requests, handling tenant communications, ensuring compliance with housing regulations, and optimizing occupancy levels. You will work closely with both tenants and property owners to create a safe and welcoming environment while meeting the financial and operational goals of the properties.

Skills

• Minimum 2 years of housing management experience
• Strong communication and interpersonal skills
• Knowledge of housing regulations and property management best practices
• Problem-solving and conflict resolution abilities
• Proficiency in property management software
• Organizational and time management skills